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For Patients & Support Systems

COVID-19 Guidelines

Current clients in all of Brook Lane’s programs and services are still required to wear masks during treatment/therapy. 

All patients/clients will be screened for the following:

  • Loss of the sensation of taste or smell
  • A new cough that is mild to severe
  • High temperature
  • Feeling like you have a fever
  • Feeling fatigued or a rundown, uncomfortable feeling, like you are getting sick
  • Muscle aches
  • Shortness of breath
  • Sore throat
  • Gastrointestinal symptoms (nausea, diarrhea, vomiting)
  • Congestion or runny nose
  • Chills
  • Any new respiratory symptoms
  • Exposure to anyone who has tested positive for COVID in the past 14 days

Inpatients will be asked to notify staff if they are experiencing any of the above symptoms. Outpatients experiencing one or more symptoms will be asked to have their appointment via TeleHealth or to reschedule for an in-person appointment at a later time. (PHP and IOP patients will determine with staff when they can return to the program.)

To limit the number of people in our outpatient waiting rooms, adult clients are not permitted to bring other family members with them. 

Outpatient clients under the age of 16 may be accompanied by ONE parent/legal guardian. (No other family members or friends are permitted.)

Thank you for your help in keeping our therapeutic environment safe for all patients, clients and staff.

Online Bill Pay

Pay your bill through our secure online patient payment form.

Hospital Visitation Guidelines

Visitation with patients in our hospital is available by appointment only. Please call 301-733-0331 x1213 to schedule. In-person family therapy sessions are also available. In addition, you may talk to your loved one by phone. View our patient phone call time frames.

Patient Rights & Responsibilities

Brook Lane staff members strive to provide the best possible quality of care within a safe environment for all patients. Patients, students and clients of Brook Lane have certain rights and responsibilities.

Financial Assistance

Help is available to clients who may have difficulty paying their bills. Individuals with a deductible or co-pay that may be difficult to manage or that do not have insurance coverage may want to seek assistance. Learn more about financial assistance.