For Patients & Support Systems
COVID-19 Guidelines
Clients across all of Brook Lane’s programs and locations are encouraged to wear masks, but are not required. For clients experiencing Influenza or COVID-like symptoms, wearing a mask is strongly advised.
Thank you for your help in keeping our therapeutic environment safe for all patients, clients and staff.
Online Bill Pay
Pay your bill through our secure online patient payment form.
Hospital Visitation Guidelines
Due to the recent increase in COVID cases in this area, in-person visitation with patients in our hospital is temporarily suspended. We will be offering virtual visitation and family therapy via Zoom. We are taking all necessary precautions to protect your family member and our staff while we address your loved one's mental health concerns. We are monitoring this situation daily and will resume in-person visitation as soon as possible. In addition, you may talk to your loved one by phone. View our patient phone call time frames. Thank you for your understanding.
Patient Rights & Responsibilities
Brook Lane staff members strive to provide the best possible quality of care within a safe environment for all patients. Patients, students and clients of Brook Lane have certain rights and responsibilities.
Financial Assistance
Help is available to clients who may have difficulty paying their bills. Individuals with a deductible or co-pay that may be difficult to manage or that do not have insurance coverage may want to seek assistance. Learn more about financial assistance.
CMS Price Transparency
The current price schedule reflects charges for items and services provided by Brook Lane as of September 1, 2023. This type of file is commonly referred to as the hospital's "chargemaster." In Maryland, the average rate for hospital services—patient days, laboratory, and therapies—are regulated by the Maryland Health Services Cost Review Commission (HSCRC), a state regulatory agency. The HSCRC sets average hospital rates annually, on July 1 every year. Brook Lane plans to post this information semi-annually, on January 1 and July 1 to coincide with hospital rate setting and mid-year. Hospital charges do not include charges for physician services, commonly referred to as professional fees, which are separate from the hospital bill.
Although the state of Maryland sets hospital rates as of a certain date, hospital charges are allowed to fluctuate during the course of the year and detailed charges for items may be different from the average approved rate that covers a larger group of services. That means charges on individual bills for Maryland hospitals may be different from the charges posted here. This is both allowable and normal as hospitals adjust charges frequently to comply with other regulations. Rates are set on average, and the underlying service charges may vary because they are components of the average. Brook Lane and other Maryland hospitals believe it is impractical to update charges that are posted more than twice per year because charges change frequently.
Brook Lane is committed to helping our patients make informed decisions about their care. This includes helping patients understand the cost of their care as well as financial assistance that may be available. Please contact us at 301-733-0331 x1391 if you have questions on this information or for us to provide you with a personalized price estimate of your care.
This price schedule reflects regulated and non-regulated services at Brook Lane. It may not reflect the actual payment paid by governmental or insurance companies; accordingly, each patient’s financial responsibility may vary. The amount a patient pays is based on many factors including: health insurance, benefit plans and the services provided based on each patient’s unique needs. The list of charges is not a contract or guarantee of the actual costs for the services that may be provided to you. In addition, you may incur other charges from physicians and other providers separate from the hospital charges identified here. The other charges could include: pathology, radiology, anesthesia, emergency care, and other physician and surgeon charges. These charges may be billed directly to you by your physician or another third-party provider.